Frequently Asked Questions
How do I upload my project to your FTP? Yes, we do. We recommend you download an FTP client (Fetch for Mac or CuteFTP Lite for PC) to connect to our FTP site.
CCI FTP Information:
Hostname: 00388fd.netsolhost.com
Username: ftp%00388fd
Password: 110Cabot
(password is case-sensitive)
Note: If you’re on a tight deadline (less than 48 hours) be sure to call our Cabot Office at (978) 922-3773 to alert us to your project and turnaround needs.
Do You Accept jobs via e-mail? Yep.
What’s the Biggest File You Can Accept Via email? 10 MB
Do You Offer Graphic Design Services? Yes! We offer both low-level and intricate graphic design and photo retouching.
How Long Does it Take to Turn-around a Project? It depends on the size of the project. We turn the majority of our work around in 2–3 working days.
Do You Offer Pickup and Delivery? Yes, we primarily use a courier service, but free delivery is available on large projects.
What Are Your Hours? Please Check Our Locations & Hours Page.
How Long Have you Been in Business? Since 1969.
How Much Experience does Each of Your Employees Have? On Average, each employee has over 15 years of experience in the Reprographic or Audio-Visual fields.
Do You Accept Credit Cards? Yes, Mastercard, Visa and American Express.
Do You Offer Billing on an Open Account? You may apply for an open account after having done business with us on a cash basis for six months. You also have to promise to pay your bills promptly or we’ll get really mad at you.
I’m not Exactly Sure What I Want or Need, Can You Help Me Figure that Out? Absolutely!